2. Juli 2004

[ English , Knowledgework und PIM , Wissensmanagement ]

On Personal KM and Knowledge Work Models

Thomas Collins has written up an interesting post, building up on my recent article "Knowledge Management does not exist. Personal Knowledge Management does." and connecting it with Denham Greys seemingly opposing view and his thinking on PKM that Jack Vinson has pointed to (don't you love TrackBacks?).

By emphasing personal knowledge management I was not arguing that knowledge is (only) a personal contruction. In my view, personal knowlege management has personal (private) parts and social parts. Much of how we learn and how we make meaning of things is directly or indirectly social. For me, "personal knowledge management" therefore includes "sharing knowledge" (by sharing representations of knowledge which of course are just information blabla... you know how it works.) when seen from the perspective of the individual) and managing a personal network.

(My browser crashed and I have lost most of what I had written here. I hope I can reconstruct it.)

In my opinion, knowledge management needs to start with the individual: We need to understand what knowledge workers do first and see how their work can be supported. When doing that we quickly to see that much of what they do has social aspects or is directly social and communicative (I am talking about this in my paper for BlogTalk which starts next week. Subscribe to my English RSS-Feed to stay posted). That is why personal km needs to take into account (and emphasize!) the social context and the social processes of knowledge workers.

I take the opportunity to use this weblog-post to collect three models of knowledge work that I recently came across:

Lilia Efimova has developed her Framework for Knowledge Work Analysis. My BlogTalk-paper uses it as its base to analyse knowledge work.

(Yes: It's s the thing that was called "Personal *Something* Management" when she developed it on her weblog.)

Dave Pollard has this collection of 12 "knowledge activities" (part of a larger idea which I blogged about here):

Pollard-KnActivities2.gif

And Thomas Collins has now come up with this beautiful model of "End-To-end Knowledge Management" (it's still under development he says):

All three of these models make a lot of sense to me and I am especially interested in seeing Thomas' model develop. It's very close to the image of km that has developed in my head over the last days while I was writing my paper. Good to know that three such intelligent and knowlegeable people are working on something so important.



Trackback received from: Knowledge Aforethought: Value of KM Models (2004-07-06 19:13:54)