8. April 2004

[ Business Weblogs , English , Wissensmanagement ]

"Distributed KM" - BlogTalk-Proposal accepted.

The accepted proposals for papers for BlogTalk 2004 have been announced and my proposal "Distributed KM - Improving Knowledge Workers' Effectiveness and Organisational Knowledge Sharing with Personal Content Management and Social Software" [1] is one of them!

Here is the proposal I submitted:

Proposal for BlogTalk 2.0 The European Weblog Conference, Vienna, July 2004

Author: Martin Röll
martin@roell.net
http://www.roell.net
Weblog: http://www.roell.net/weblog/

Keywords: Knowledge Management, Knowledge Work, Enterprise Content Management, Personal Information Management, eWork, Knowledge Sharing, Social Software, Decentralisation, Weblogs.

Proposal
In the transition to a knowledge-based economy, organisations have invested heavily in Document Management, Enterprise Content Management and so-called “Knowledge Management” software systems as part of explicit or implicit knowledge management strategies. Many of the systems that were created followed a paradigm of a centralised repository of the organisation's “knowledge”, embodied in documents. Employees were required to codify their knowledge and submit it to the organisational knowledge base which then could be mined to locate information and experts.

Today we see that few of these systems have been successful. Organisations are facing resistance from the knowledge workers to use the systems and even where resistance have been overcome (usually by incentive systems linked to pay), the systems have not made knowledge workers more productive or knowledge work more effective.

The reason for this failure is that the systems were not designed with the needs of the individual knowledge worker in mind. They had a purely organisational perspective to knowledge management and focused only on the “manageable” aspects of knowledge work. This created a barrier between the personal sphere of the knowledge worker, which in many ways is “unmanageable” and the organisational knowledge management strategy.

This barrier between personal information management, contact management, relationship building and learning of an individual knowledge worker and organisational knowledge management systems needs to be overcome if knowledge sharing and learning is to be improved.

Based on analysis by Lilia Efimova, this paper will discuss knowledge worker's requirements to software tools for knowledge work and point out how first generation knowledge management tools have failed to address their needs. It then proposes a new approach to organisational Knowledge Management based on simple “Social Software” Tools: Weblogs and other Personal Content Management systems that enable individuals to organise, annotate and share personal content and network with other individuals.

Building on the work of Dave Pollard it explains how a decentralised approach to knowledge management based on personal content management tools overcomes the defects of today's centralised systems, empowers knowledge workers and helps them become more effective.

I will be talking about my research and asking lots of questions here on my blog. (And I will be doing it in English, Lilia! :-) If you want to keep updated you can subscribe to my English RSS-Feed which will be reserved exclusively for the work on my paper until BlogTalk.

I look forward to writing, because I know I will be learning a lot while doing it. In the meanwhile have a read through the paper I wrote for BlogTalk last year which has a terrible flaw which I will explain in an essay next week! :-)

That's enough blogging for today. I am off to celebrate! See you in Vienna!

(Wenn Ihr das auf deutsch kommentieren wollt, nur zu! Ich weiß selber noch nicht genau wie ich das mit den Sprachen machen werde, während ich am Papier arbeite. Wahrscheinlich werde ich sehr viel direkt übersetzen und dann praktisch "zweimal" bloggen. Mal sehen, was mir dazu noch einfällt. Schöne Ostern!)



[1] I have changed the title slightly from the original submission which was called "Improving Knowledge Workers' Effectiveness and Organisational Knowledge Sharing with Personal Content Management Tools and Social Software"

Trackbacks sind Links von anderen Weblogs auf diesen Eintrag.  

Glückwunsch! Bei der German Online Research Conference Ende März gab es übrigens AFAIK keinen Beitrag zu Weblogs... das kommt dann alles in Wien..:-)

Jan am 09.04.04 22:30 #